Diario de meeshi, 31 ago. 10

did you sync it with your phone?? I did that once and lost it all :( 

Yes that is what I did! I emailed the website people to see if they knew what had happened! But they have not gotten back with me! I will make sure to post whatever they say!  

I did it right after I first started, and for the same reasons, I was tracking it all to show my trainer :( and then when I came to the site all my info was gone :( so far nothing like that has happened again! 

What I don't understand is if you are syncing your computer and phone why would the information not be sent to your phone and not deleted? ARGH!!! They should have a statement saying that you will loose all previous data if you sync! (If that is what caused it) 

Many thanks for contacting us and sorry for the inconvenience. Is it because you may have synced your account? At the time of syncing your account you should have been given an option on whether to keep the data on your app or from the website, so our apologies if it was not clear. We will look into data retrieval but it is unlikely to be possible, our apologies. This should not happen again. We are really sorry about this. We appreciate your patience and wish you well. The FatSecret team